Refund and Exchange Policy
**Effective Date: 09/21/2023**
**1. Contact Information**
If you have any questions or concerns about our return and exchange policy, please contact us at:
LVL LIGHTING INC.
Address: Min sheng lu 138 hao 1506, shang cun she qu, GongMingJieDao, Guangming qu, Shen Zhen, Guang Zhou, 518083,China
Phone:+86 13662585252
Email Address:ethan@unitedlamps.com
**2. Returns and Exchanges**
We want you to be completely satisfied with your purchase from LVL LIGHTING INC. If for any reason you are not satisfied, we offer returns and exchanges subject to the following conditions:
**3. Shipping Costs**
- **Return Shipping:** If you need to return a product due to a defect or other issue that is our responsibility, we will cover the return shipping costs. Please contact our customer support team for return instructions.
- **Exchange Shipping:** If you wish to exchange a product for a different size or model, you will be responsible for the return shipping costs. We will cover the shipping costs of sending the exchanged item back to you.
**4. International Shipping**
For customers outside USA, please note the following:
- **Shipping Costs:** International shipping costs will vary depending on your location and the shipping method selected. These costs will be displayed during the checkout process.
- **Delivery Time:** Delivery times for international orders may vary depending on your location and customs clearance procedures. Please refer to the estimated delivery times provided during the checkout process.
**5. Return Address**
Please send all returns to:
19631 Camino De Rosawalnut, Los angeles,CA 91789
**6. Exchange Address**
If you are exchanging a product, please send it to:
19631 Camino De Rosawalnut, Los angeles,CA 91789
**7. Policy Changes**
We reserve the right to modify or update this return and exchange policy at any time. Any changes will be reflected on this page.
By making a purchase from LVL Lighting INC., you acknowledge and agree to the terms of this return and exchange policy.
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Focus On High Quailty LED Lighting Since 2009
LVL Brand belong to LVL LIGHTING,INC.
Was founded in 2009 by a sophisticated design and engineering team with the belief that LED lighting technology can create the nice and good quality lighting.
Specializing in LED products and dedicated to producing top-notch LED lighting since 2009, our company stands as a proud national high-tech enterprise. Our commitment to excellence is evident in our certifications, including ETL and FCC.
Equipped with cutting-edge facilities such as an optical laboratory, constant temperature and humidity testing equipment, and vibration testing equipment, we possess a formidable foundation for product development. Within our organization, we have a skilled product design department, a mold development department, and an injection molding workshop. Our lighting automatic manufacturing workshop ensures efficient and superior lighting products.
With our unwavering dedication to quality and innovation, our lighting products have captured the attention of numerous countries across the globe. This success has earned us a stellar international reputation in the market. We take pride in offering lighting solutions that are second to none, making us a trusted and preferred choice worldwide.
LVL provides different styles of lighting products include ceiling light\wall light\mirr or light\ desk lamp and so...
